Effective Date: August 4, 2026

    At Chicago Pet Store, we highly value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (https://chicagopetstore.us/) and make a purchase.

    1. Information We Collect When you visit our store or place an order, we collect certain information to provide you with the best possible service:

    • Personal Information: When you make a purchase, we collect your name, billing address, shipping address, email address, and phone number.
    • Payment Information: We use Stripe to process payments securely. We do not collect or store your full credit card numbers. Stripe handles this sensitive data with bank-level encryption.
    • Device Information: We automatically collect certain information about your device, including your web browser, IP address, and some of the cookies installed on your device to help our website function properly (like keeping items in your shopping cart).

    2. How We Use Your Information We use the information we collect to:

    • Process and fulfill your orders (including arranging shipping and providing invoices/order confirmations).
    • Communicate with you regarding your order status, returns, or customer support inquiries.
    • Screen our orders for potential risk or fraud.

    3. Sharing Your Information We do not sell, rent, or trade your personal information to anyone. We only share your information with trusted third parties who help us operate our store:

    • Payment Processors: As mentioned, we share necessary data with Stripe to process your payments securely.
    • Shipping Providers: We share your name and shipping address with postal services to deliver your pet toys to your door.

    4. Your Rights You have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us using the information below.

    5. Contact Us For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail or by mail using the details provided below:

    • Company Name: Chicago Pet Store
    • Address: 3938 W 26th St, Chicago, IL 60623, United States
    • Phone: +1 773-847-5534
    • Email: support@chicagopetstore.us