At Chicago Pet Store, we are committed to processing and delivering your orders as quickly and efficiently as possible. Please review our shipping policy below to understand our processing times, transit times, and shipping costs.
1. Order Processing & Cut-Off Time
- Order Cut-Off Time: 5:00 PM (CST)
- Handling Time: 0 – 1 Business Days (Monday – Friday)
Orders placed before 5:00 PM CST Monday through Friday will be processed on the same day or the following business day. Orders placed after 5:00 PM CST, or on weekends/holidays, will begin processing on the next available business day.
2. Shipping Rates & Transit Time We offer flat-rate and free shipping options based on your total order value.
- Standard Transit Time: 1 – 3 Business Days (Monday – Friday)
Shipping Costs:
- Orders Under $100.00: Flat shipping rate of $5.99
- Orders $100.00 and Over: FREE standard shipping
Note: Total estimated delivery time is the Handling Time (0-1 days) + Transit Time (1-3 days), meaning you can expect your package within 1 to 4 business days after placing your order.
3. Delivery Days Our business days are Monday through Friday. We do not ship or deliver packages on Saturdays, Sundays, or major national holidays.
4. Contact Information If you have any questions or concerns regarding your order’s shipping status, please feel free to reach out to us:
- Company Name: Chicago Pet Store
- Address: 3938 W 26th St, Chicago, IL 60623, United States
- Phone: +1 773-847-5534
- Email: support@chicagopetstore.us